Practical information

Changed visiting times (in connection with the coronavirus)

Advice in connection with the coronavirus

To prevent the spread of the coronavirus (COVID-19), our advice is as follows:

  • we would prefer you not to visit our patients;
  • if you do want to visit, please observe the rule of one visitor per patient per day.

Conditions for visitors to the corona wards (A1 and Acute Admission Ward)

  • Maximum of 1 visitor per patient and per 24 hours, in line with the policy of non-COVID wards;
  • Each visitor will be given a surgical nose and face mask. Due to the scarcity of material, this is the only personal protection equipment provided. Gloves are available in the room and can be worn if necessary;
  • Good hand hygiene. Visitors must wash OR disinfect their hands, both when entering and leaving the room;
  • After seeing a patient, visitors must leave the hospital immediately by the shortest route;
  • A maximum of one visitor at a time is allowed in a room for two or more patients;
  • Stay at least 1.5 metres away from other people.

General visiting hours

  • afternoon visits: 15:45 - 16:45
  • evening visits: 18:15 - 19:45

Please note: various inpatient wards have different visiting hours. The wards with different visiting hours are listed below. 

The number of the ward shows which level it is on:

  • Level 0: Haemodialysis
  • Level 1: A1 and B1
  • Level 2: A2, B2, C2, D2, E2 and E3
  • Level 3: A3, B3, C3, D3, E3 and F3
  • Level 4: A4, B4, C4, and D4
  • Level 5: A5, B5, C5, and D5

No flowers

Please be aware that due to the risk of infection, you may not take any flowers to the following wards:

  • inpatient ward A3
  • inpatient ward A5
  • inpatient ward B5
  • inpatient ward C3
  • inpatient ward D5
  • all intensive care wards.

Wards with different visiting hours

Intensive Care Unit
See the page with visiting times for Intensive Care Unit

Haemodialysis Department
from 09:00 - 10:30 and 14:00 - 15:30

A2, Short-Stay Ward
16:00 - 20:00

A3, Pulmonary Ward
15:00 - 20:00

A3, Respi Care
11:30 - 12:00
16:00 - 17:00
18:30 - 19:30

A5, Inpatient Ward
15:00 - 20:00

B1, Clinical Psychiatry Department

  • afternoon visits:
    Monday to Friday: 12:45 - 13:30
    Saturday and Sunday: 13:30 - 16:30
  • evening visits:
    18:15 - 19:45

B2, Children's Ward
10:00 - 12:00 and 15:00 - 19:00

B3 Cardiology
15:30 - 20:00

B4, Inpatient Ward
11:00 - 13:00 and 15:00 - 20:00

B5, Inpatient Ward
15:00 - 20:00

C3, Coronary Care Unit (CCU)
14:00 - 15:00 and 19:00 - 20:00

C3, Medium Care
14:00 - 15:00 and 19:00 - 20:00

10:00 - 20:00

C5, Medium Care neurology
10:30 - 11:30 and 18:30 - 19:30

D2, Inpatient Ward Delivery Rooms / obstetric and neonatal care
Incubators: 11:00 - 22:00

D3 and E3, Intensive Care Unit (ICU)
See the page with visiting times for Intensive Care Unit

D4, Cardiothoracic Surgery
15:45 - 16:45 and 18:15 - 19:45
Family members and friends are welcome, up to a maximum of two visitors per patient at any one time. If you wish to visit at different times, please contact the ward.

D5, Inpatient Ward
15:00 to 20:00

E2, Neonatology
In principle, parents can visit their babies throughout the day. Certain times are less convenient due to the work on the ward. These times are:
07:00 - 09:00 and after 22:00.

There can also be times when we ask you to leave the ward. This can happen when we are caring for other patients, when medical staff are doing their rounds or during handovers.
Siblings can visit between 09:30 and 19:30 under the supervision of one of the parents. Siblings who have themselves suffered recently from childhood diseases or other infectious diseases, or have been in contact with infected individuals, cannot come to visit.

Grandparents, other family members and friends (aged 12 and over) may visit together with one of the parents. We advise you to pay a maximum of one such visit per day, with a maximum of two people accompanying the parent.Make an appointment for between 09:30 and 10:30 in the morning or between 18:30 and 19:30 in the evening, and note it down in the ward diary.

F3, Cardio-surgical Care (CCC)
See the page with visiting times for Intensive Care Unit

19:00 - 19:30

Visiting times on the Intensive Care Unit

On the Intensive Care Unit, patients infected by the coronavirus (or suspected of being infected) are allowed a visit from 1 person per day for a maximum of 30 minutes. The time will be arranged in consultation with the nurse who is caring for the patient.

We understand that there is nothing you want more than to see your loved one, but we want to limit the spread of the virus as much as possible.You are always welcome to contact us by telephone.

Thank you for your cooperation and your understanding.

For patients who are not infected or suspected of having a Covid-19 infection, we apply the MUMC+ rule of 1 visitor per patient per day. Please arrange the time of your visit by telephone with the nurse on the unit.

More MUMC+ information on the coronavirus